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Graduation Time & Thanks

Summer has arrived, and with it comes the end of term and graduation for students across the country. Over the years, I have been involved with a number of FE/HE colleges and universities, in teaching, advising, assessing, speaking and doing workshops for.

Moreton Morrell College

In June I was pleased to revisit Moreton Morrell College, Warwickshire College Group, to complete my term as their Industry Advisor and to provide further feedback and advice and sit in on a viva exam on a Foundation Degree course.

It’s great when a student is able to talk through their dissertation project and answer questions about it – especially since a lot of work in the Animal Care industry does involve speaking to others and answering ‘random’ questions.

For many years I have also, and continue to be, involved with the DMZAA course operated for BIAZA by Sparsholt College. The Diploma in the Management of Zoo and Aquarium Animals, continues to be the leading ‘zookeeper qualification’ in the UK (and a few overseas sites), with over 1000 graduates with DMZAA (and its previous incarnation, ANCMZA). A good background and detail in the role and work of zoos and specialist areas with some taxa specific options provides a great “grounding” for zoo staff (and recently also volunteer keepers), combined with their in-work experience, that supports day to day work and career progression and development.

Andy Beer with Lynn Whitnall, Paradise Wildlife Park, at the DMZAA Assessor’s meeting in March

The success of DMZAA is in part the diversity of staff in zoos that are and have been involved in both writing and assessing the course, and to the students that engage with it each year. However, a very large part of the credit for DMZAA (ANCMZA) should go to Andy Beer, Sparsholt College, who has led the development and implementation of it from the start, and who officially retires this July.

Andy is known across the UK & Irish zoo community and abroad, and his drive, dedication and enthusiasm as well as commitment of time and effort, has supported the professionalism of zookeeping in the UK & Ireland and enabled some transfer of this to the Middle East, Latvia and France. Thank you Andy for all that you have done for zookeepers and zoos. It’s appreciated.

He will of course not ‘fully retire’ and will no doubt continue to support zoos and staff training and development. Thankfully DMZAA continues, and passes to his colleague Penny, and this national standard recognised keeper qualification will continue to be awarded and achieved by keepers to come. I look forward to marking more assignments each month 🙂

Doing a DESMAN – Durrell 2019

Conservation depends on people to succeed in the long term. Some of the people that can make a real difference are the attendees of the Durrell Endangered Species Management course [DESMAN] at the Durrell Academy, Jersey.

It was an honour and privilege to be invited to Jersey again this year to run my workshop on Conservation Education Principles and Practice for the 2019 DESMAN students.

The participants came from across the globe: Brazil, Cameroon, Canada, Indonesia (Sumatra), Madagascar, Mauritius, Mexico, Rodrigues, Seychelles, Sri Lanka, St.Lucia, & Tanzania; and were a great group to work with. Full of energy, enthusiasm and willingness to learn and engage.

Conservation education is FUN and is also fundamental to our understanding of nature and for enabling real connection and action for conservation. There are global, regional, national and local issues and contexts to consider, and so its great when participants can reflect upon what works/will be appropriate for their own setting and context. Whilst it is also great to be able to conduct my workshop in English for all these nationalities – although some aspects don’t require verbal language to understand 🙂

The ‘acting’ skills of the group were used to good effect in non-verbal communication exercises. It was also good to look at how Durrell currently communicate to their visitors at Jersey Zoo and for the students to examine and evaluate this. For example, the public talks and education service.

looking at “education resources” and teaching methods

Communicating conservation, engaging with all audiences, and instilling a wonder and enjoyment of nature all contribute to successful conservation activity the world over, and I was delighted with the feedback from the group, and hope they will make a difference in their future work.

The teaching method was very good, I appreciate it and it inspired me a lot.”
“… your way of teaching involving small activities is really good and I can use some of those activities with school children visiting my place of work back home”
“This is the most enjoyable and memorable workshop ever”


An Englishman Abroad – EAZA, Sweden

Every two years the European Association of Zoos and Aquaria [EAZA] have an education conference, and this March it was hosted by Skansen, Stockholm, Sweden.

nearly 200 delegates from 34 countries, EAZA Education Conference, Skansen, Stockholm

I have used the EAZA Education Standards in my work with Chimelong Group, in China, as a way of benchmarking and auditing their work, as well as in further developing their already good educational activities to an internationally recognised standard.

It was great to be able to attend the EAZA Education Conference and to both give a presentation upon my work in China, and a poster highlighting the use of ‘animal shows/performances’ as an educational tool. It was also good to challenge pre-conceived ideas some have about China, and to indicate how important it is that we engage and work to develop conservation education in China.

Skansen in Stockholm is a zoo – primarily for nordic animals, but also some tropical species and a new Baltic Sea Science Center – opening very soon. However, Skansen is also a historical museum, featuring many houses from across Sweden, showing different cultures and styles over the years.

The conference was attended by nearly 200 delegates from 34 countries – and it was great to meet up with old friends and make some new ones too. The networking of ‘educators’ is quite a loud occasion – we all like to talk 🙂 and also a very cooperative and supportive one. We learn from each other and share ideas and thoughts, and with the EAZA standards, which will be adapted to be world standards, we also have a mechanism for developing a professional and strong conservation education programme that is of merit and significance. I am hopeful that Chimelong zoos will lead the way on developing and implementing such standards in China.

A week with a Green Dragon

In the UK there are many animal and wildlife attractions, as well as some great natural places to enjoy. A lot of people also have pets and not just cats and dogs. At the same time, many don’t have a direct connection with the source of their food, and some don’t even realise, for example, a ‘burger’ is made from a cow.

So I was excited to be asked to spend a week helping Green Dragon Eco Farm with their education development. The Eco Farm is in Buckinghamshire, north west of London, beyond the Chilterns and east of Oxford and in an area that has open farmland, various wildlife attractions and commuter villages and towns.

Green Dragon is an unusual name – they do have dragons, bearded ones (the lizard) – and ‘Eco Farm‘ also makes them stand out from the rest – with an ethos of sustainability, supporting rare breeds and native wildlife, with great facilities from play barns, animal barn, pets area and wildlife zone opened last summer featuring birds of prey, red squirrel, Scottish wild cat, fox and ravens. Another great feature is the cafe serves dishes made with meat grown on the farm.

During the week I saw all the great public education activities, including bird flying, pony grooming, animal hands-on and talks. My main activity was reviewing the education programme and helping with pre-visit, on visit and post-visit learning activity development and future planning.

The Eco Farm is a great resource for engaging young children with nature, but has potential to be useful to junior and secondary studies too, not least as it has a wonderful nature trail around the site in addition to the sustainability story, wildlife zone and farm animals.

Happy New Year (Pig)

Greetings at the start of another year – Chinese Year of the Pig.

I am looking forward to returning to China soon, in the meantime ZooStephen has been busy in England and Wales. In January, it was great to return to Moreton Morrell College as Industry Advisor and to deliver a Careers Workshop.

Folly Farm near Tenby in South Wales is one of the country’s leading attractions – with a zoo, farm/barn, fairground and park. It was a pleasure – despite the onset of snow – to return to the site to deliver staff training on communications and presentation skills. I was last there at the end of 2016 and it was good to see the new facilities at the park now.

Staff training ZooStephen style 🙂

The team of staff were enthusiastic and engaged throughout with a diversity of activities from flamingos to Billy Goats Gruff! This variety of lecture and practical activity enables participants to develop their skills and understanding, whilst also having fun. It is clear from feedback that active learning is effective, and whilst some admit to not remembering all that is taught, they do learn from the examples shown and demonstrated – this follows the principle of Confucius – “I hear and I forget, I see and I remember, I do and I understand”.

“active engagement”

Chimelong, Guangzhou & Zhuhai, China – education development

Chimelong Group are the leading zoological organisation in China, currently operating 3 zoos: Chimelong Safari and Chimelong Birds Park in Guangzhou City and Chimelong Ocean Kingdom in Zhuhai (a couple of hours drive south, near Macau).  The Group also manages theme parks/resorts and hotels with the animal attractions.

I’m excited and pleased to be working for them, helping develop education strategy and programmes. They already do some wonderful work and have some great people.  The potential for conservation education and having an influence on people’s understanding of science and action for sustainability, is immense; not least with the millions of visitors to the zoos coming as tourists from other parts of China, as well as locally.

There are challenges of course, but to a large extent these can be seen as opportunities. The fact the organisation has a desire to strive for excellence and both improvement and development, are great platforms to work with. A bonus is that they are very successful and committing resources to enable activity and a quality visitor experience.

Many “in the west” are quick to criticise or jump to conclusions as soon as you say  China or Asia, whereas the reality here is that, yes there is room for change and improvement, but it is gradually being addressed and high standards achieved and aimed for. Indeed, many “western” zoos need to, and can do the same.

The worldwide appeal of zoos in all their forms (over 10% of world population visiting a zoo each year) is something, if utilised and developed, can be a huge force for conservation, and education engagement.  It’s great to be working in this field of activity. making a small contribution to a big effort.

Never too old – everyone can make a difference

Its great to work with diverse audiences, and to share my passion for the natural world and conservation. At a talk given for approx 150 members of U3A (University of the Third Age), I was asked do I “give such talks to inspire and enable young people, as everyone here is ‘old'”.  My response is yes, but also everyone is important and has a role to play in behaviour change and sustainable living – and grandparents and retirees are very important role models and people who have influence and impact. Education is for all and life-long.

It’s interesting to reflect that in general, all young children are excited by and curious about nature around them. Even with all the technological gadgets and games, children still find joy and wonder in seeing live animals and playing outdoors. At some point however, and often in those difficult “teenage years”, it seems the relationship with nature changes for many, and they loose the awe and wonder at the world around them – such as how wonderful and amazing a tree is; the diversity of animals and plants etc.  Then this interest is often rekindled when they become parents, and lost again as the child grows… and returns as a grandparent.

It may be ‘natural’ to have this up and down relationship with the world, but the risk and challenge is that our impact on life and the world around us, particularly in those periods we ‘loose the connection’ can be extreme as we get sucked into consumerism and stress of modern life.  The fact that companies still spend millions on advertising (often for things we don’t need or to make us buy one brand over another), shows that adults have power and can through their choices have impact affecting others. So in conservation education work and our wish to ‘change the world’ it is appropriate and desirable to focus on adults and rekindle that connection to nature and turn it to positive action that makes a difference.

 

Confidence and Fun

“When you have confidence you can have a lot of fun. And when you have fun you can do amazing things.” (Joe Namath, former American football star and actor).

I enjoy communicating and I have great fun when I teach and help others to develop skills for presentations and talks. It is especially satisfying when you can help those who believe they can’t do it or are really not confident to do it. Sometimes it is about ‘pushing’ and almost ‘forcing’ but the context and environment needs to be supportive and understanding. So it was a pleasure, at the end of June, to engage with a diverse group of keepers and the education team at Drayton Manor Zoo in a workshop to support their engagement with visitors.

Some of the group were very confident and “up for it”, whereas others were clearly uncomfortable and not keen because of lack of confidence and experience. However, step one achieved – they were there. Step two engagement and activities for a few hours. Step three – as part of a group giving a presentation to each other – success! Next steps are to practice, work with colleagues, and engage with visitors.

My presentation and communication workshop is adapted to suit each group and situation and so it was great to have a really positive response from the Drayton Manor Zoo staff no matter what their initial feeling or experience, and that confidence was built and will develop further within the team.

The zoo is at an exciting time in its history and has long term development plans, which are great to hear about. And of course, with the added attraction of the theme park and ‘Thomas the Tank Engine’ the potential for public engagement with a diverse audience within the zoo at Drayton Manor is significant.

 

Following my day at Drayton Manor it was a pleasure to return to Longleat where I conducted similar training over a year ago. I returned to visit the park but primarily to attend the ABWAK Symposium.  The staff team at Longleat were brilliant and their confidence in both visitor and conference delegate engagement was superb. Here is another collection that has very large visitor numbers and a diverse visitor experience. The ‘safari’ and ‘animal adventure’ have come a long way in the park’s 50 years+ and its very exciting to see the latest news that Longleat is to house a couple of wombats and 6 southern koala, from Cleland Wildlife Park in South Australia, in a new facility (opening in 2019).

Drayton Manor and Longleat are very different but both ‘zoos’ to watch and to visit, and both have very large audiences from diverse backgrounds, thereby having potential to take conservation and conservation education to the masses – and to have fun too!

Skills Development – ZooStephen Workshop

Communication and Presentation Skills training sessions are fun, and its great meeting new people.

Thanks to Dudley Zoo for hosting the event, I was able to run a day long workshop for educators/presenters from a diversity of collections: DZG, West Midlands Safari Park, Green Dragon Eco Farm, WWT Slimbridge, Cotswold Falconry, Knowsley Safari, WILD and BTO (ex welsh mtn).

The existing knowledge, skills and experience of the group was mixed, and the workshop covered some of the background theory, conservation messaging ideas and discussion, and a diversity of activities, designed to support greater confidence and understanding in doing presentations and providing ‘education’.  We used non-verbal communciation alongside ‘acting’ techniques and finished the day with light-hearted group talks on flamingos and pandas.

The feedback from participants was great – with some good thoughts regarding both the amount of content and development of individual skills. Thanks to all involved for engaging and having FUN whilst developing and enhancing skills and experience.

This workshop was provided at very low cost to the organisations involved as part of my commitment to supporting staff development in educational activity.  I will be running future sessions for more educators/presenters and for keepers in future.

Inspiring and Educating Millions Every Year

It has been well known for years that zoos across the world attract hundreds of millions of visitors a year. Indeed, the estimate is at least 10% of the world’s population a year visit zoos and aquariums. The opportunity this provides for education, conservation and environmentalism is therefore unparalleled.

Most people think of the zoos of Europe (EAZA) and North America (AZA) and indeed some of them are leading the way and also provide access to large audiences. There is also innovation and great work coming out of Australasia and South America. Africa remains dominated by the ‘wild’ experience, but now also has some good examples of zoo/aquarium activity.

However, where are most of the world’s people? Asia. There have long been zoos and aquariums across this continent and the majority of them have been perceived and labelled as ‘mediocre’ or poor. There are however, some good examples from Hong Kong to Japan.  Meanwhile, mainland China – population 1.4 billion! – is not generally thought of in the ‘west’ as having leading zoos and aquariums.

I was delighted to visit and experience for myself a leading light, and rapidly changing and improving zoo in Guangzhou, China – Chimelong Safari & Chimelong Birds Park.  The potential and opportunity here is immense with millions of visitors a year and many of them coming from across China, not just local. The standards of animal husbandry and enclosures here, exceed those of many western zoos, and a programme of continuous improvement is active and noticeable. The visitor experience is also of a high standard and education activity is now also underway, alongside engagement in conservation. I have always believed that zoos should be encouraged and supported to improve – and when they demonstrate positive movement, congratulated.

Meeting the staff at Chimelong, despite my lack of Chinese, was a pleasure. Thanks to having a brilliant translator and educator to help me, I was well looked after and able to deliver a ‘training’ talk and discover and discuss the activities underway. The positive direction the organisation is heading to and the action already taken, demonstrate that the potential to educate, influence and encourage behaviour change in millions of people, is real and achievable.

 

Chimelong is a beautiful place, tropical, and has some great species too – including the only giant panda triplets, but also golden monkey, elephant, koala, snakes, giraffe, waterfowl… etc.  The birds park, nearby, has an amazing show/demonstration with flying birds. Well worth a visit.