Category Archives: Network and Sharing

Real People, Real Engagement… and more to come

July saw my first face to face engagements for over a year!

ZooStephen Communication and Presentation Skills workshop was run at Woburn Safari Park in July for members of staff from different departments that had joined since April 2021. This full day workshop was designed to give a range of background to zoos, practical communication skills and consideration of customer care issues.

The group were great and we enjoyed activities from story-telling to tongue-twisters and most importantly the day helped build confidence in speaking to others. Covid restrictions had just been lifted in England, however, we maintained comfortable social distancing and optional mask wearing in the session. It was so much better than via online systems and great to properly interact and react to the group’s needs.

Being invited to be the keynote speaker, and run a workshop, at the first UK Animal Care Technician’s conference was the other highlight of July. This had been delayed for a year, so UKACT2020 became UKACT2021 and thanks to the hard work of Joe Cooke and team at Halesowen College, West Midlands, and the attendees from all over the UK, it was a great success.

It was wonderful to be able to speak on ‘education and collaboration’ to a room full of people, to react and receive reaction. My workshop on demonstration and presentation skills was to give a flavour of how technicians can better be prepared for and to support student learning and activities. With good weather we were also able to enjoy lunch outside and spend time looking at the animal collection at the college.

Animal Care Technicians in colleges are responsible for a diversity of animals, whose main role is to assist the training and development of those who wish to pursue a career in animal care. The animal collections in some colleges are licensed zoos, and species kept range from rabbits and goats to iguanas and lemurs. There are also good collections of invertebrates and some aquatics.

Zookeepers have had ABWAK (Association of British and Wild Animal Keepers) to help their networking, training and development, for nearly 50 years, UKACT is providing a great network, using a facebook group and now this first, day long, conference for the animal care technicians.

Fingers crossed with the roll out of vaccines and appropriate mitigation the worst of the Covid situation is over. However, I am mindful of the disparity in vaccine provision across the world. However, I am very pleased to have just taken on two international projects, more will be shared in due course – these are with the Environment & Protected Areas Authority (EPAA) of Sharjah, United Arab Emirates; and with Orangutan Haven (SOCP and YEL) in Medan, Indonesia.

StrategY & Sharing

Last year was challenging for all of us, however, it also marked the publication of the World Zoo and Aquarium Conservation Education Strategy [WZACES] – Social Change for Conservation, by IZE and WAZA.

Zoo and Aquarium educators across the world, including ZooStephen, were part of the discussion and sharing of practice for lead author Sarah Thomas (now at Auckland Zoo, NZ) to write this important and useful document – available free from www.izea.net (education tab)

To help everyone become familiar with, understand and implement the strategy – across the world and in many different contexts – IZE are running a series of webinars for each chapter.

I was delighted to be asked to be part of he webinar series and take part as a presenter on Chapter 4 – Applying Approaches & Methods in Conservation Education. Steffi John from Madras Crocodile Bank Trust presented on her great work in India, and we were joined by Mel, Akane and Brij with Sarah, in a panel session to conclude. Like the other webinars this available via YouTube https://youtu.be/eD1sdQr7MBE

As examples I focused upon my work on the interpretation and education plan for Budongo Trail, RZSS Edinburgh Zoo and with Chimelong Safari Park, China to illustrate the importance of deciding upon learning outcomes and applying these in practice.

The Zoo and Aquarium education community is great at sharing and learning from one another, so it was good to be involved in this activity. I am still learning after more than 3 decades working in this field.