Tag Archives: presentation skills

Giving A Presentation :)

After 35 years working in conservation education I still enjoy giving presentations and helping others with techniques to improve theirs. In the modern age of Tik-Tok, Instagram and YouTube many have greater skills and effectiveness than me in those media. However, the face to face and “real” presentation is still a very important aspect of sharing our work and especially engaging with visitors.

It was an honour to be the first speaker on day 2 of the 2022 ABWAK Symposium attended by over 200 people and held at West Midlands Safari Park in early March. My talk “Arabian Giraffes and Indonesian Ambassadors” was an opportunity to share the great work of Sharjah Safari and Orangutan Haven whilst discussing the importance of public engagement and education in zoos.

Keepers are increasingly involved in direct visitor engagement and ‘education’ activity. I was therefore delighted to be asked back to Longleat Safari Park to run ‘Presentation and Communication Training’ for small groups of keepers and safari tour guides. Many of the staff there interact with guests on site, give talks and tours and of course some are ‘famous’ through appearances on ‘Animal Park’ on TV.

I was pleased to work with some who had been at Longleat several years as well as those who joined in the past 12 months. Through a day of activities and information, participants are encouraged to understand what the desired outcomes are and ways that they can enhance their communication skills to be most effective. I particularly enjoy using a diversity of techniques from acting to tongue twisters and it usually gets a smile or two from participants. The philosophy of learning by doing is central to the approach, and it is known that ‘doing something’ is more memorable and likely to have impact.

Seeing animals for real is core to the zoo and aquarium experience. Our exposure to TV and media may bring wildlife stories to our living rooms but this is largely passive. However, the zoo visit can also be passive, and so needs to have focused opportunities and interaction. The role of all staff, from the entrance to the shop, is important in contributing to the message and story. Keepers are a critical part of the experience and our visitors look to them for information and engagement.

The professionalisation of keepers in the UK and Ireland has been promoted by ABWAK throughout its 48 year history and it’s good to see that public engagement is now considered core to many keeper jobs. There are various routes into the profession, and a variety of courses and qualifications. For many years I have been involved in the Diploma in the Management of Zoo and Aquarium Animals (DMZAA) and its volunteer-keeper version CMZAAV, run by Sparsholt College for BIAZA. In the ‘modern’ (and covid) world we can effectively utilise online systems to support learning, so it was good to be guest speaker on a webinar for DMZAA / CMZAAV students, giving them background on zoos and education and pointers on successful assignments.

Giving a presentation is and should be something we enjoy and in so doing we can contribute to sharing our passion, enthusiasm and excitement for wildlife, nature, wild places and conservation.

Climate Change & China

To contact ZooStephen about training, advice, workshops etc email zoostephen@outlook.com

This summer has seen a lot of emphasis placed upon the environment in media and campaigns – whether this results in actual action (by politicians especially) is yet to be seen, but hopefully it indicates a wind of change.

ZooStephen has featured climate change in education activity for a number of years, however, this July, I completed the United Nations Climate Change Learning Partnership training course to equip me with even better understanding of the issues and potential to assist educational development in this field.

However, knowing about it is not enough – it’s important to encourage action that both mitigates and reduces climate emissions. The recent fires in Amazonia are but a small indication of how big a problem this is. It can be disheartening and overwhelming, so focus on what you can do and the more people who do that the more impact we have.

The impact of millions of people acting in particular ways can have a huge positive or negative effect. I’ve now worked with Chimelong Group in Guangzhou, China for over a year. Whilst their ‘zoos’ are very good, developing conservation and education is still relatively new – but I am excited by the prospect of being able to assist in delivering stories and messages to the tens of millions of people that visit the Chimelong sites. In time, there is opportunity to connect messages to actions, and promote more sustainable living and regaining harmony with nature. So climate change, plastic waste, resource use and wildlife conservation are all topics for behaviour change messages and activity.

Giving a talk (about chimpanzee behaviour) to visitors at Chimelong Safari, China

It was exciting and fun to get the opportunity in August to give a presentation on chimpanzee behaviour (including acting like a chimp, and chimp vocalisation) to thousands of visitors at Chimelong Safari as part of the Africa Discovery Show and a new programme of science communication. Definitely a ‘practice what you preach’ moment as well, given that in the evening I had around 50 keepers for a training session on giving such talks! And I was delighted that the next day the keeper presentation reflected ‘zoostephen’ training very well.

Training keepers at Chimelong Safari, Guangzhou, China, on presentation skills in the Africa Discovery Show arena

zoostephen@outlook.com

Chimelong, Guangzhou & Zhuhai, China – education development

Chimelong Group are the leading zoological organisation in China, currently operating 3 zoos: Chimelong Safari and Chimelong Birds Park in Guangzhou City and Chimelong Ocean Kingdom in Zhuhai (a couple of hours drive south, near Macau).  The Group also manages theme parks/resorts and hotels with the animal attractions.

I’m excited and pleased to be working for them, helping develop education strategy and programmes. They already do some wonderful work and have some great people.  The potential for conservation education and having an influence on people’s understanding of science and action for sustainability, is immense; not least with the millions of visitors to the zoos coming as tourists from other parts of China, as well as locally.

There are challenges of course, but to a large extent these can be seen as opportunities. The fact the organisation has a desire to strive for excellence and both improvement and development, are great platforms to work with. A bonus is that they are very successful and committing resources to enable activity and a quality visitor experience.

Many “in the west” are quick to criticise or jump to conclusions as soon as you say  China or Asia, whereas the reality here is that, yes there is room for change and improvement, but it is gradually being addressed and high standards achieved and aimed for. Indeed, many “western” zoos need to, and can do the same.

The worldwide appeal of zoos in all their forms (over 10% of world population visiting a zoo each year) is something, if utilised and developed, can be a huge force for conservation, and education engagement.  It’s great to be working in this field of activity. making a small contribution to a big effort.

Winter into Spring

Another year is now well underway and ZooStephen is enjoying the beautiful winter scenery and nature in central Scotland. We’ve had some heavy frost, great snowy days and bright sunshine too, and hints of Spring to come with rivers of snowdrops appearing in early February.

Amongst various activities booked for the year, including career workshops, Durrell DESMAN education and communication sessions, I am delighted to announce an ‘open’ Presentation & Communication Skills Workshop on June 18th, kindly hosted by Dudley Zoo.  For details see flyer advert below. Places limited.

Conservation Education & Communication – Training at Durrell

The Durrell Conservation Academy in Jersey has been involved in the training of hundreds of conservationists from around the world and its flagship programme is the Durrell Endangered Species Management Graduate Certificate – DESMAN. It was an honour to be asked to run the Conservation Education training aspect of this year’s course.

The participants this year were from Rwanda, Mauritius, Madagascar, Seychelles, St. Lucia, Borneo, Indonesia, Brazil, China & UK, and their four month residential course is validated by DICE, University of Kent. So it was great to play a small part in the delivery and development of the participants learning & engagement in conservation.

For the few days I was at Durrell, I created a workshop on Conservation Education Theory & Practice, covering aspects of learning theory and lots of practical activity in communication and presentation skills. The students were great to work with, and it is a privilege to have met them and been involved in their development, and I was delighted to read their feedback, for example:

“It is very interesting session; the funny way you do the education is good. I think that it helps a lot to share examples of education in conservation. Personally I have got many tips from the sessions and many things to apply back home.”

“Great enthusiasm, some great ideas; kept us interested. Gave me new skills. Very relevant to my career. Useful contact to have”.

For conservation to succeed it is essential that the people and communities around conservation projects are fully engaged and informed; and its not always easy, so we covered using different techniques for different audiences and building the students confidence in this area.  I look forward to hearing of their work in the field in years to come.