10 years ago I took the step of becoming self-employed and established ‘ZooStephen.com’. It has been an interesting decade with ups and downs, challenges and wonderful experiences. At the heart of this I have succeeded to some degree and my 10 years of activity has largely been a product of the connections made in the previous 3 decades and taking advantage of ‘lucky’ occurrences and opportunities.

This blog is in part to thank all those who have helped me along the way but also to acknowledge some of the reality and challenges. ZooStephen is not finished yet, however I will continue to be realistic in what is my gradual journey to ‘retirement’.

Throughout my career I especially enjoyed learning from and supporting others and being involved in the zoo education community and more. I was fortunate that my first ‘zoo boss’ Malcolm Whitehead allowed freedom and innovation – something I tried to incorporate in my working life, although at times this challenged other people’s ideas and ways of working – and I certainly wasn’t always in the right.

ZooStephen came about through circumstance of leaving full-time work (not the right fit) and a need to pay bills… I applied for various roles and was ‘2nd choice’ a couple of times and was offered an environmental education job out of the zoo industry but the salary meant I couldn’t afford to move to it. So in the first 12-18 months my focus was ‘survival’ and what next? This actually enabled me to rethink and by moving (back to Scotland) I was able to buy a ‘cheap’ house and give myself the freedom of no mortgage or rent – and that was probably the most significant decision to how these last years have panned out.

Early opportunities to shape my ‘training’ provision and ways of working came through friends Daniel, Maggie, Tim & Darren with respectively work for Sparsholt, Durrell, Folly Farm and Longleat. I also discovered (as suspected) that there isn’t much money in this field and if I wanted to earn a living wage it would be a lot of work. However, these experiences were fun and appreciated and form the backbone of my ‘training’ role still.

Opportunities to support strategy and education plans as well as training came primarily after my experience heading up Discovery & Learning at RZSS (2005-15) and I was able to apply this experience to help Belfast Zoo review and develop their education provision. Later this type of work enabled wonderful opportunities abroad – for Chimelong Group in China, EPAA Sharjah Safari in UAE and remote support for Orangutan Haven, Indonesia.

Visiting China and the Emirates was both enjoyable and stressful but afforded great opportunities and experiences and work with some lovely people. Whilst these were well resourced ‘wealthy’ organisations the reality of being a ‘expert’ sub-contract meant I did a lot of work for the relatively small number of paid days and accepted that my influence was limited but ideas and opinion welcomed.

I did not anticipate that my December 2019 visit to Guangzhou would be my last… we were all caught off guard by the arrival of COVID-19. The impact was devastating for some. For me it was not only the loss of visits to China but suspension of face to face workshops and no income for a year! Thankfully I had savings. (The government support grant for me as a recent self-employed person was only a few hundred pounds. I don’t think many employees who were furloughed understood just how well off they were).

2020 and into 2021 therefore brought another pause and re-think and greater focus on what was important. Time with family, enjoyment of the outdoors and Scotland in particular took centre stage, whilst I took the attitude of take advantage of opportunities if I wanted to. It was a good time to volunteer and become a Trustee of Perth & Kinross Countryside Trust, help them develop a discovery & engagement role, and subsequently to take on being the Trust’s Chair. Latterly this has taken up a lot of my time and focus even though it is all unpaid.

A few zoos and colleges asked for workshops and advice which continued. By chance I was invited to comment upon educational development for Orangutan Haven by SOCP & YEL in Indonesia which led to some remote work. It would of course have been great to go out there. Covid restrictions limited opportunity for some time, however, it was also clear a lot of skills were there already. Whereas helping with the educational development at the brand-new Sharjah Safari was much better achieved with on-site support and working with the team.

I remain connected to the zoo community, albeit more remotely and infrequently than in the past. However, it has been lovely to engage via the International Zoo Educators association (and conference in UAE), ABWAK and the annual symposia – speaking at some; and the EAZA educators meetings at Skansen, Sweden and Chester UK. It has also been an honour to be at the inauguration of the UK Animal Care Technicians conference UKACT as keynote speaker (and workshop) and speak at the innovative 1st (and 2nd) Keeperfest at Jimmy’s Farm & Wildlife Park.

JFWP is certainly one of the zoos to watch over the coming years. It has been great to support them with education strategy, programme and plans as well as staff training, whilst seeing significant expansion in the Park’s operation and profile. The Meadows Wildlife Park in South Wales also provided another opportunity to work with a farm park (with some exotics) and help them with conservation and education requirements.

The last few years have seen more difficult times. The demand for training and development is limited, and budgets tight. I have taken advantage of a few opportunities but my focus and priorities have also been more personal with family deaths. I also have the luxury of learning from covid-year that I can survive on very little. One of the things that has been of great help is my association with Sparsholt College and the UK zookeepers course since it started with them. The small amount of marking I do is enough to pay for council tax and heating every year.

Towards the end of 2025 and as we move into 2026 a new opportunity has arisen, thanks largely to my friend Daniel, with the Life Science Education Trust from India to support the training and development of zoo staff from India, SE Asia and ultimately further afield. So far producing a suite of ‘online’ learning materials in an educators course, keepers course and a free webinar. This year also sees running a workshop at the ABWAK Symposium at Drayton Manor and another in Helsingborg for Swedish zoo staff in April.

So these 10 years have been interesting and largely enjoyable. However, for any thinking this may be what you want to do it will only work if either you have the skills, contacts and energy to work at it and do a lot more or like me can live off savings and use the work to supplement ‘life’,

A big thank you to everyone that has supported and helped me. The ZooStephen story continues….